It’s a myth that ostriches bury their heads in the sand. But the myth is a spot-on analogy for leaders who take no action when their reports are faltering, who insist on doing it all themselves, or who fail to recognize the value of proactively managing performance. This module will help you banish any notion that, “This will go away if I just ignore it.” By learning to effectively train, delegate, set goals, and give feedback, you’ll increase your reports’ chances for success on the job. You’ll acquire the skills to implement a consultative method of addressing issues and a process that gets to the heart of performance issues, while recognizing the vital steps to take when discipline is required.
Special introductory PLX series pricing. Additional savings when registering multiple people from one company for the complete six module series. Click here for more information.
Learning Objectives
- Create performance objectives and standards.
- Apply training and delegation techniques to develop the talent of others.
- Diagnose causes of performance problems.
- Identify consequences of unacceptable behavior.
- Identify appropriate steps for discipline.
- Demonstrate an effective performance review.
- Examine strategies to ensure appropriate documentation.
- Define your role as a legal agent.
- Create SMART goals.
