Effective Conflict

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When differences of opinion are not handled appropriately, discordant conflict can result.  This seminar helps participants understand the true nature of conflict, how to reap its benefits, and how to avoid the downsides of disruptive conflict.

Who Should Attend

  • Managers who want to help employees deal with conflicts
  • HR professionals and others responsible for managing relationships between employees

Learning Objectives

  • Define conflict
  • Know how conflict starts and escalates
  • Understand different approaches to dealing with conflict and the advantages and disadvantages of each
  • Identify your preferred conflict management style
  • Practice methods of conflict resolution

There are currently no course sessions available

We frequently offer custom courses and sessions. Please Contact Us if you would like more information or to request this class.