This class examines the many components that affect employee relations, such as employee engagement, identifying what employees expect from work, coaching and giving feedback and building respectful work relationships. We will also identify best practices in building a positive employee relations atmosphere through support of ethical decisions, conflict management and resolution, communication and listening skills.
Who Should Attend
- Human Resource generalists and managers
- Managers, supervisors, and lead personnel
- Organizational development professionals
- Executives/owners
Learning Objectives
- Employee engagement - how to get people to want to work for you
- Identifying what employees expect from work
- Support of ethical decisions
- Conflict management and resolutions
- How to coach and give appropriate feedback
- Better communication and listening skills
- Approaches for building respectful work relationships
- An appreciation for diversity