A manager's approach to communicating performance feedback can have a great impact on the effectiveness of the entire performance management process. This half-day class will teach you how to better facilitate performance feedback meetings with employees, to know the difference between performance management and performance reviews, how to set goals and how to give positive and constructive feedback -- not just at the performance review, but every day.
Who Should Attend
- Managers and Supervisors responsible for communicating performance
- Human Resource professionals responsible for coaching department managers/supervisors
Learning Objectives
- To be able to effectively drive performance toward the achievement of goals through ongoing assessment and coaching
- To understand the ongoing nature of feedback in the performance management cycle
- To be able to understand performance standards and set effective goals
- To be able to do effective performance improvement planning
- To feel more comfortable when giving constructive feedback
- To understand the roles of employees, supervisors and the organization in the performance management process
- To be aware of potential legal implications of performance management
- To build skills and learn barrier reduction techniques