Understanding ourselves and each other is key to a smooth running, effective organization. This program includes a self-scored assessment that identifies how one behaves on a good day and bad day.
This program is specifically designed to help participants understand their own behaviors and how to be our "good day" selves all the time. This class offers a unique behavioral approach that makes participants aware of their own and others' basic behavior styles. Once we understand the basic styles, we are able to respond more effectively.
Who Should Attend
Any employee interested in improving interpersonal relationships
Learning Objectives
- Know four styles of interaction
- Prioritize problems, wants and needs
- Utilize the mandatory interpersonal skills
- Know what words not to use
