As an administrative professional, you are challenged with a constantly changing work environment, increasingly complex roles, and additional work responsibilities. This seminar helps you improve your productivity by introducing basic management skills: Goal setting; project planning; solving problems; delegation; and coaching and motivational techniques. It is designed for all levels of administrative support staff who want to apply proven management techniques to their current job functions or prepare for new job responsibilities.
Who Should Attend
- Human Resource assistants
- Department or executive secretaries and administrative assistants
- Others who provide administrative support to a business function
- Individuals without supervisory authority
Learning Objectives
- The importance of setting effective goals and objectives
- The basic process of planning, tracking and controlling projects
- How to solve problems and make efficient and effective decisions
- Effective time management