This program helps individuals who work in ethnically diverse settings by focusing on cultural customs and expectations relevant to workplace interaction. Topics addressed during the session include important workplace norms as understood by various immigrant and ethnic populations working in Minnesota.
Who Should Attend
- Supervisors, lead workers and managers in culturally diverse workplaces
- Sales and service representatives with a diverse client base
- Human Resource professionals, senior managers and diversity committee members
Learning Objectives
- Successfully incorporating immigrant employees into the workforce
- Relationship building with immigrant employees
- Management Dos and Don'ts
- Specific information on Minnesota's largest, recent immigrant populations including African, Asian, European and North American cultures