Terms And Conditions
Return Policy: Any unopened or defective products can be returned for a full refund within 14 days of purchase.
Shipping Policy: Trusight ships all items at a flat shipping rate. Items are shipped within 10 business days of order receipt. Trusight uses the US Postal service as its primary carrier.
Class Refund and Cancellation Policy:
Short-Term Programs (less than 40 hours in length)
Training course registration fees can be fully refunded if written notification is received within five (5) business days prior to the course date. Any cancellations received less than five (5) business days prior to the course date will be refunded at 50% of the registration fee. No refund will be given once the program has commenced. Cancellations must be e-mailed to firstname.lastname@example.org.
Long-Term Programs (more than 40 hours)
Each student will be notified of acceptance/rejection in writing. In the event a student is rejected, all tuition, fees and other charges will be refunded.
Notwithstanding anything to the contrary, if a student gives written notice of cancellation within five business days of the day on which the student is accepted, then a complete refund is given regardless of whether the program has started. If a student gives a written notice of cancellation after five business days of the day on which the student is accepted, but before the start of the program by the school, then all tuition, fees and other charges, except 15 percent of the total cost of the program (15% not to exceed $50) shall be refunded to the student. If a student gives written notice of cancellation after the start of the period of instruction for which the student has been charged, but before completion of 75 percent of the period of instruction, then student is assessed a pro rata portion of tuition, fees and all other charges based on the number of days in the term plus 25 percent of the total program cost (25 percent not to exceed $100).
Any notice of cancellation shall be acknowledged in writing within 10 business days of receipt of such notice and all refunds shall be forwarded to the student within 30 business days of receipt of such notice. This refund policy is not linked to any student conduct policy and any promissory instrument shall not be negotiated prior to the completion of 50 percent of the course.
Written notice of cancellation shall take place on the date the letter of cancellation is postmarked or, in the case where the notice is hand carried, it shall occur on the date the notice is delivered to the school. The date of execution of the enrollment agreement shall be presumed to be the date of delivery of the notice of acceptance: and if delivered by mail, the postmark date of the letter of acceptance.