Dean is an Organizational Effectiveness Professional with Trusight. He is certified in many areas including being a lead auditor for the ISO 9000/13485 Series/14000 Series and a facilitator and administrator for the Myers-Briggs/DISC Behavioral Type Indicator. Dean uses the ISO/Baldrige quality models as the primary instrument in the installation of Quality and Environmental Systems. He provides a practical, commonsense approach with a sense of humor to all of his trainings. His training offerings include: Train the Trainer, Project Management, and Supervision I, II, & III.
Dean has assisted in the implementation of Deming’s Profound Knowledge, 14 Points and Juran’s Quality Circle’s systems. He also has served as adjunct faculty at Limestone College, Southern Wesleyan College, and Haywood Community College instructing courses in Business Administration and Human Resource Management. Dean is a national speaker and frequently speaks at the University of St. Thomas.
Fun fact about Dean: He plays guitar, owns a dwarf white rabbit, and has taken belly dancing lessons with his wife.
Education:
Doctorate, Philosophy in International Business, University of South Carolina
Masters of Arts Degree, Human Resources Development, Webster University
Bachelor of Science Degree, Management, University of New York
Bachelor of Arts, Business, Western Illinois University
Selected Publications & Presentations:
“How to be a Smart Successful Business”
“Tension Conventions and other Stressful Situations”
“Uncommon Sense?: Why People Don’t Use “Your” Common Sense?”
“SWOT Analysis and the Inclusion of the 7 Types of Benchmarking”
“Effective Presentation Skills for Project Managers and Supervisors Presenting Solutions”
Professional Activities:
American Society for Quality, Member
Association for Psychological Type, Member
Toastmasters, Member
Certifications & Honors:
Certified Toastmaster (CTM)
Senior ASQ Member
American College of Medical Practice Management, practice quality evaluations, Certified
“WE CARE” Customer Service program, Certified
Stephen Covey facilitator, Certified
British Standards Institute through Georgia Institute of Technology and Quality Systems Development, Certified as a lead auditor
Myers-Briggs/DISC Behavioral Type Indicator Facilitator/Administrator, Certified (APT)
The Covey Organization’s “Northstar Award” for outstanding facilitation, Winner
Six Sigma Green Belt
