Jeffrey is an organizational effectiveness professional. He focuses on diversity and cultural competence to help companies reduce bias, embrace change, improve communication and customer service, resolve conflict, and develop innovative solutions. Routinely, Jeffrey works with all staff levels, frequently advising executives, managers and supervisors in union environments. His specialties include both domestic and international concerns.
Jeffrey has helped senior level staff from more than 35 countries understand and adapt to U.S. business practices. As a certified administrator of the Intercultural Development Inventory (IDI), he has conducted hundreds of individual and group feedback sessions for people living in North America, Europe and Asia. Jeffrey also provides feedback on behalf of the IDI’s owner to individuals seeking certification to administer the instrument.
With nearly 20 years experience spanning the arts and intercultural fields, Jeffrey works professionally as a theater artist, management consultant, corporate trainer, and intercultural coach. He is an adjunct faculty instructor at Saint Mary’s University of Minnesota where he teaches in the Management program. Jeffrey also serves on the Creativity and Innovation Team at Trusight.
Fun fact about Jeffrey: He has built a replica of his house out of Legos®!
Master of Fine Arts, Acting/Directing, University of Missouri
Bachelor of Arts, Liberal Arts, DeSales University
Selected Publications & Presentations:
“GPHR Professional Certification: Why It’s Important to the Intercultural Field,” USA Society for Intercultural Education, Training and Research, Co-presenter, April 2010
“Jerusalem is Proud to Present,” Society for Intercultural Education, Training and Research (SIETAR-USA), National Conference, Video Discussion Facilitator, April 2009
“Working Successfully in Global Settings,” Multicultural Forum on Workplace Diversity, March 2009
“The Interaction of Global Culture and LGBT Acceptance,” Society for Intercultural Education, Training and Research (SIETAR), Global Conference, Co-presenter, October 2008
“Let’s Talk About Race,” Multicultural Forum on Workplace Diversity, February 2006, 2007, 2008
“Engaging White Men in the Diversity Process,” Multicultural Forum on Workplace Diversity, February 2004, 2006, 2007, 2008
“Pieces of the Puzzle,” Orientation and First Year Programs, University of Minnesota, Theatrical Director, annually 1997 – 2009, scheduled for 2010
“Surfacing Cultural Undercurrents with Boal’s Image Theatre,” USA Society for Intercultural Education, Training and Research, Presenter, November 2007
“Crossing the Discipline of Gender: Transitioning at Work,” USA Society for Intercultural Education, Training and Research, Moderator, November 2006
U.S.A. Society for Intercultural Education, Training and Research Volunteer Coordinator, Board of Directors
University of Saint Thomas Multicultural Forum on Workplace Diversity Planning Center, past member
Certifications & Honors:
Global Professional in Human Resources (GPHR)
Senior Professional in Human Resources (SPHR)